NextGen Support



It’s simple. If you need expert implementation or reliable, responsive support for your NextGen Practice Management or EHR system, the answer is as close as Med Tech Solutions.

As a NextGen customer, you know the value of top-notch software maintenance and support. We believe you’ll be very pleased with the way we are able to enhance your experience with NextGen.

Over nearly 20 years of collaboration with NextGen, we’ve come to the aid of dozens of customers who’ve found they need more hands-on help, more project management assistance, and more onsite training than they could reasonably expect from NextGen.

We're regional.  That means we can be there sooner if you need us onsite. Plus, it’s easier for you to attend our annual NextGen user group meetings. As an MTS customer, your attendance at the meetings is free.

We're responsive. You’ll feel the difference the first time you call. Our world isn’t divided into pre-implementation and post-implementation. Your project manager stays with you no matter what stage of development you’re in. That makes problem-solving easier, faster and far less frustrating. 

We're generous.  As you know, regular upgrades to your NextGen database and templates are vital to the success of your system. MTS assists in applying these upgrades at no additional cost.

We're ready.   Always. You can’t afford a system that isn’t functioning at its best. Our support means you won’t have to.

 

NextGen Implementation

 

Once you’ve decided to go with the NextGen system, we’ll lead you through every step of the implementation process, ensuring you get exactly what you need to make the system work for your organization. And we’ll provide top-notch training, at whatever level you need, to ensure ongoing success.

Have a different EHR system?

 

Not to worry. We’ve helped our clients with data conversionsinteroperability and custom reports for many different EHR and practice management systems.

 

I really appreciate the high level of service I receive from MTS’s health IT client support center. I love that I get a live person whenever I call and can always count on their quick service and knowledge- Lori DeCock, Operations Manager, Neurosurgical Associates

Contact Us

Want to learn more? Contact Us below and we'll get back to you within 2 business days.